Red Leaf Wellness Customer Loyalty Program

What is the intent of the Loyalty Program?

The Red Leaf Wellness Loyalty Program (“Program”) is a way in which we reward and thank our loyal customers for choosing our team to assist them on their wellness journey. Valued customers are able to accumulate points making them eligible for certain valuable benefits and rewards which we may feature from time to time.

Eligible purchases and other opportunities to earn points will be distributed through our newsletter or may be published through other media (e.g., in-clinic, social media, etc.).

How do I enroll?

Eligible individuals may enroll in the Program by visiting our Square Loyalty Program website at https://squareup.com/loyalty/90S4X28SY522T and following the prompts to register. Alternatively, you may have one of our staff members sign you up during your next clinic visit.

How does the Loyalty Program work?

Customers will receive 1 point for every transaction where the total eligible service and/or product fees exceed $90 Canadian Dollars (CAD $90).

Eligible purchases include regular priced service and products but exclude gift cards, applicable taxes, discounts, shipping and delivery charges, and/or other excluded charges specified by us from time-to-time.

Offers and rewards are available while supplies last and substitutions made by us in our sole discretion may occur. Some benefits may change and others may be offered on a limited basis.

To redeem offers and rewards, you must have accumulated the minimum number of points as established by us for a particular benefit. Points may never be exchanged for cash.

Rewards and benefits cannot be exchanged or returned for points, another product, or a monetary refund.

Who is eligible to participate?

The Program is offered at the sole discretion of Red Leaf Wellness Inc. d/b/a Red Leaf Wellness. The Program is available to individual customers for their personal use only and is limited to one account per individual. Corporations, associations or other groups may not participate in the Program. Individuals who are legal residents of Canada and at least the age of majority in their jurisdiction of residence and who provide and maintain a valid email address are eligible to become members.

The Program may not be used for any business or commercial purpose and we may refuse to create an account for any reason. Employees of Red Leaf Wellness and individuals employed by our business partners or vendors are eligible for membership for personal use only but may be excluded from certain benefits of the Program.

By joining the Program and becoming a Program member, you (individually and collectively, “you,” “your,” or “Member”), agree that you have read, understood and agree to be bound by the Program Terms and Conditions of Participation (“Program Terms”) and by any changes or modifications we may make. You should review these Program Terms and the related policies and FAQs frequently to understand the terms and conditions that apply to the Program as they may change from time to time. These Program Terms do not alter in any way the terms or conditions of any other agreement you may have with us, including any agreement for products or services. By enrolling in the Program, you also agree to be bound by our corporate Privacy Policy. If you do not agree to these Program Terms and our corporate Privacy Policy, you cannot participate in the Program. The Program is void where prohibited by law.

I am unable to use all my points. Can I combine them with another offer or transfer to someone else?

Points are valid for one year from your Program “anniversary date.” This is the anniversary of the date you enrolled in the Program and occurs on a 12-month cycle. On your anniversary date each year, your points reset to zero and you start accumulating new points and unlocking new point rewards.

Rewards, benefits and/or points earned through the Program have no cash value, are non-transferable, and have no property rights.

Program rewards, benefits and/or points may not be shared or combined with other offers. Only the customer paying for the products may accumulate rewards, benefits and/or points.

Are there any other terms or conditions I should know about?

We reserve the right to change Program benefits, how you earn points and how we evaluate and reward your eligible purchases and/or other Program activity. We reserve the right to place limits on the number of purchases or activities that are eligible for the Program  or point level, the number or types of rewards or benefits you may receive or earn at any given point level, in a given time period or for the duration of the Program, and/or any combination thereof.

The Program and its benefits are offered at our sole discretion. Except where prohibited by law, we may, in our discretion, cancel, modify, restrict or terminate these Program Terms, our FAQs, and/or the Program or any aspect or feature of the Program at any time without prior notice, even though such changes may affect the value of rewards or benefits already accumulated or earned and/or the ability to redeem accumulated rewards or benefits.

If you decide you no longer want to be a part of the Program, you may cancel your membership at any time by opting-out in your account on the Square site or by our office. If you cancel your membership, you will lose all accumulated points and benefits.

Red Leaf Wellness will not be liable for any indirect, special, punitive, incidental, or consequential damages of any kind related to the Program and your participation therein, regardless of the form of action whether in contract, tort (including negligence) or otherwise, even if we have been advised of the possibility of such damages and in no event shall our maximum aggregate liability exceed one hundred Canadian dollars ($100.00).

If you are dissatisfied with the Program, termination of your membership in the Program is your sole remedy and Red Leaf Wellness will have no other obligation, liability, or responsibility in this respect.

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